Payment & Insurance Information

Flexible options to support your healing and growth . . .

We strive to make therapy and mental health services accessible to everyone. Explore our insurance, self-pay, and sliding scale options.

Insurance Options

In-Network

We accept Blue Cross Blue Shield of NC and Aetna through Headway, billing your plan directly for convenience.

Out-of-Network

If your insurance is out-of-network, we provide superbills—detailed receipts with all the information your insurance company needs for reimbursement.

How it works:

  • Pay upfront for your session

  • Submit the superbill to your insurance company

  • Reimbursement amounts vary by plan

Self-Pay & Sliding Scale

Full-fee self-pay is always available for clients who prefer to pay directly. Many clients choose this option for greater flexibility and privacy in their care.

Sliding Scale

We believe that everyone deserves access to compassionate, quality mental health care, regardless of financial circumstances. A limited number of sliding scale slots are available to support clients with financial need.

Sliding scale rates are determined based on a client’s ability to pay and the availability of these slots within each clinician’s caseload.

If you’re interested in a sliding scale option, please reach out to discuss your needs. We’ll do our best to accommodate you or provide referrals for additional support when possible.

Accepted Payment Methods

We accept multiple forms of payment for your convenience:

  • Loveland Vouchers

  • Mental Health Liberation Funds

  • Health Savings Account (HSA) cards

  • Debit or credit cards

Our goal is to make mental health services accessible and stress-free, no matter your insurance or payment preference.